Business Performance

Organizations may experience challenges with business performance evidenced by:

  • Erosion of its customer base/loss of market share
  • Declining revenues
  • Declining profits
  • Declining Return on Equity


Kuhl-Cher applies a diagnostics approach, in collaboration with the client organization, to determine the root cause of business challenges and will work with the client to design and implement required interventions.


A Process Consulting approach will be adopted, to facilitate an initiative whereby the client organization owns the changes and can carry out future diagnostics to identify the causes of challenges, without the consultant’s help.